"Is there something you could do as a Member of the European Parliament to help win (back) consumer confidence? BEUC and our members across Europe have developed a short guide to set out a "Pact" between the Parliament and its consumers, addressing areas in which MEPs can act to make a real difference - it is an agenda which we hope all parties and candidates will be able to support"

The Consumer Pact is directly connected to European citizens' everyday life: its focus is the outcome of a consultation among our member organisations throughout Europe, on real problems faced by consumers. It summarises the key issues for European consumers and the main challenges awaiting you as MEPs.

Energy & Sustainability

Guarantee all EU consumers have access to the energy services of their choice without compromising the needs of current and future generations. Ensure consumer goods and services are sustainable and accessible for all; enable consumers to act 'sustainably' easily.

FINANCIAL SERVICES

Guarantee access to secure, affordable, transparent, fair and efficient financial services.

CONSUMER CONTRACTS

Strengthen consumers rights when buying goods and services on and off-line, and making them future-proof.

FOOD

Help consumers to easily make informed choices, improve access to safe and healthy foods and promote sustainable food production & consumption.

DIGITAL WORLD

Empower consumers to play a central role in a safe, fair and competitive digital market.

HEALTH

Put consumers' health first: promote high quality information and health care for all.

SAFETY

Ensure safer products and reduce consumer and environmental exposure to dangerous chemicals.

GROUP ACTION

Fully compensate all EU consumers who have suffered damages caused by the same trader.