Winning consumer confidence
A guide for (future) MEPs in eight steps
-
Energy & Sustainability
Read the Consumer Pact in a different eu language -
FINANCIAL SERVICES
Read the Consumer Pact in a different eu language -
CONSUMER CONTRACTS
Read the Consumer Pact in a different eu language -
FOOD
Read the Consumer Pact in a different eu language -
DIGITAL WORLD
Read the Consumer Pact in a different eu language -
HEALTH
Read the Consumer Pact in a different eu language -
SAFETY
Read the Consumer Pact in a different eu language -
GROUP ACTION
Read the Consumer Pact in a different eu language
Our members
Just like the EU itself, BEUC's membership has grown, and our members include more than 40 well respected, independent national consumer organisations from some thirty European countries (EU, EEA and applicant countries). BEUC acts as a sort of "embassy" for these organisations in Brussels and our main task is to represent our members and defend the interests of all Europe's consumers.
BEUC is acknowledged as a trustworthy representative by both decision-makers and opponents alike, thanks in particular to the collective skills, knowledge and expertise of our member organisations. Indeed it is they who decide on BEUC's priorities and objectives at our twice-yearly General Assemblies. BEUC is fortunate to benefit directly from their experience and day-to-day contact with consumers at grass roots level. What is more, anyone dealing with BEUC can be sure that the position we present has received the backing of the most representative national consumer organisations. Through BEUC, these organisations are able to speak out with one voice.
Our members across the EU are working hard ahead of the European elections to ensure that consumers' concerns are taken into account. To find out more about their campaigns for the European elections, and to contact them, see below.
Austria
Verein fûr Konsumenten-information - VKI
Linke Wienzeile 18
AT-1060 WIEN
tel: 0043158877223
fax: 004315887799223
website: www.konsument.at
Austria
Arbeitskammer - AK
Correspondent
Prinz-Eugen-Strasse 20-22
Postfach 534 AT-1041 WIEN
tel: 00431501652304
fax: 00431501652693
website: www.akwien.at
Belgium
Association Belge des Consommateurs - Test Achats
13, rue de Hollande
B-1060 BRUSSELS
tel: 003225423338
fax: 003225423367
website: www.test-achats.be
Bulgaria
Bulgarian National Consumers Association - BNAP
Affiliate
10 "11 August" Str., 1st floor
BU - 1000 Sofia
tel: 00359 2 9890106
fax: 00359 2 9890107
website: www.bnap.org
Croatia
Croatian Union of the Consumer Protection Associations - Potrosac
Temporary associate
Hrvatski Savez Udruga za Zaštitu Potrošac - "Potrošac"
Ilica 48/I,
HR - 10000 ZAGREB
tel/fax: 00385 1 48 35 888
tel: 00385 1 48 35 889
website: www.potrosac.hr
cyprus
Cyprus Consumers' Association
p.o. box 24874
CY - 1304 Nicosia
tel: 0035722516112
tel: 0035722516118
website: www.cyprusconsumers.org.cy
Czech Republic
SOS - Consumers Protection Association
Novakovych 8
CZ-18000 Praha 8
tel: 00420224239940
tel: 00420224239941
website: www.spotrebitele.info
Czech Republic
Czech association of consumers TEST
Zelený pruh 95/97,
CZ-140 00 Prague 4
tel: 00420227027632
fax: 00420227027633
website: www.dtest.cz
Denmark
Forbrugerrådet - FR
Fiolstræde 17
Postbox 2188
DK - 1017 Copenhagen
tel: 004577417741
fax: 004577417742
website: www.fbr.dk
Find our more about Forbrugerrådet’s campaign for the European elections
Estonia
Estonian Consumers Union - ETL - Eesti Tarbijakaitse Liit
Sakala 23
EE-10141 TALLINN
tel: 003726411697
fax: 003726411697
website: www.tarbijakaitse.ee
Finland
Kuluttajat-Konsumenterna ry - KK
Kasöörinkatu 3 B
FIN - 00520 HELSINKI
tel: 00358987750120
fax: 00358987750120
website: www.kuluttajat-konsumenterna.fi
Finland
Suomen Kuluttajaliitto - SK
Mannerheimintie, 15A
FI - 00260 HELSINKI
tel: 0035894542210
fax: 00358945422120
website: www.kuluttajaliitto.fi/english.htm
Finland
Kuluttajavirasto
Correspondent
P.O. Box 5
FI - 00531 HELSINKI
tel: 00358977267834
fax: 00358977267557
website: www.kuluttajavirasto.fi
Former Yugoslav Republic of Macedonia
Consumers' Organisation of Macedonia - OPM
Associate
Ul. Vodnjanska bb
MK-91000 - SKOPJE P . Fah 150 FYROM
tel: 00389091212440
fax: 0038923179592
website: www.opm.org.mk
France
UFC - Que choisir
233, bd Voltaire
F-75555 PARIS Cedex 11
tel: 0033143485548
fax: 0033144931883
website: www.quechoisir.org
France
Consommation, Logement et Cadre de Vie - CLCV
17, rue Monsieur
F-75007 PARIS
tel: 0033156543210
fax: 0033143207202
website: www.clcv.org
France
Organisation Générale des Consommateurs - OR.GE.CO
64, Avenue Pierre Grenier
F-92100 Boulogne Billancourt
tel: 0033146086060
fax: 0033146080044
website: www.orgeco.net
Germany
Verbraucherzentrale Bundesverband - vzbv
Markgrafenstrasse 66
DE - 10969 BERLIN
tel: 00493025800-0 (central) or -429 (European Affairs)
fax: 00493025800-118
website: www.europa-fuer-verbraucher.de/
Germany
Stiftung Warentest
Correspondent
11/13 Lützowplatz
D-10785 BERLIN
tel: 00493026312398
fax: 00493026312457
website: www.stiftung-warentest.de
Greece
Association for the Quality of Life - E.K.PI.ZO
Valtetsiou Str. 43-45
GR - 10681 ATHENS
tel: 00302103304444
fax: 00302103300591
website: www.ekpizo.gr
Greece
Consumers' Protection Center - KEPKA
54 Tsimiski St
GR - 546 23 THESSALONIKI
tel: 00302310269449
fax: 00302310242211
website: www.kepka.org
Greece
General Consumers' Federation of Greece - INKAt
7, Akadimias Avenue
GR - 10671 Athens
tel: 00302103632443
fax: 00302103633976
website: www.inka.gr
Hungary
National Association for Consumer Protection in Hungary - NACPH - OFE
Logodi utca 22-24
HU - 1012 BUDAPEST
tel: 003613117030
fax: 003613317386
website: www.ofe.hu
Iceland
Neytendasamtökin - NS
Hverfisgata 105
IS-101 REYKJAVIK
tel: 003545451200
fax: 003545451212
website: www.ns.is
Ireland
Consumers' Association of Ireland - CAI
44 Chelmsford Road - Ranelagh
IE - DUBLIN 6
tel: 0035314978600
fax: 0035314978601
website: www.consumerassociation.ie
Italy
Altroconsumo
Via Valassina, 22
I - 20159 MILANO
tel: 00390266890209
fax: 00390266890288
website: www.altroconsumo.it
Find out more about Altroconsumo's work in the run-up to the elections
Latvia
Latvia Consumer Association - PIAA
Viestura street 6,
LV - 1020 JURMALA
tel: 0037129414010
fax: 003714636580
website: www.consumer-guide.lv
Luxemburg
Union Luxembourgeoise des Consommateurs - ULC
55, rue des Bruyères
LU - 1274 HOWALD
tel: 003524960221
fax: 00352494957
website: www.ulc.lu
Malta
Ghaqda tal-Konsumaturi - CA Malta
43/10 Zachary Street
MT - Valletta
tel: 0035621239091
fax: 0035621221210
website: www.camalta.org
Netherlands
Consumentenbond - CB
Enthovenplein 1 Postbus 1000
NL - 2500 BA DEN HAAG
tel: 0031704454530
fax: 0031704454599
website: www.consumentenbond.nl
Norway
Forbrukerrådet - FR - NO
Postboks 4594 Nydalen
NO - Dep 0404 OSLO
tel: 004723400556
fax: 004723400503
website: forbrukerportalen.no
Portugal
Associação Portuguesa. para a Defesa do Consumidor - DECO
Rua Artilharia Um, 79-4
P - 1269-160 LISBOA
tel: 00351213710200
fax: 00351213710299
website: www.deco.proteste.pt
Poland
Polish Consumer Federation National Council - FK
Pl. Powstanców Wanszawy 1/3
PL - 00-030 WARSZAWA
tel: 0048228271173
fax: 0048228279059
website: www.federacja-konsumentow.org.pl
Poland
Assocation of Polish Consumers - SKP
ul. Gizòw 6
PL - 01-249 WARSZAWA
tel: 0048226340668
fax: 0048226340667
website: www.skp.pl
Romania
Association for Consumers' Protection - APC
B-dul I.C. Bratianu nr 34 etaj 4 cam 21-24 sector 3
RO - 030175 BUCHAREST
tel: 0040749151256
fax: 0040213157149
website: www.apc-romania.ro
Slovakia
ZSS - Association of Slovak Consumers
Palisàdy 22
SK - 81106 BRATISLAVA
tel: 00421254411148
fax: 00421254411148
website: www.zss.sk
Slovenia
Zveza Potrošnikov Slovenije - ZPS
Frankopanska 5
SI - 1000 LJUBLJANA
tel: 0038614740600
fax: 0038614333371
website: www.zps.si
Spain
Confederación de Consumidores y Usuarios - CECU
Mayor, 45 - 2°
ES - 28013 MADRID
tel: 0034913641384
fax: 0034913669000
website: www.cecu.es
Spain
Organización de Consumidores y Usuarios - OCU
C/ Albarracín, 21
ES - 28037 MADRID
tel: 0034913000045
fax: 0034913009002
Sweden
The Swedish Consumers' Association}
Box 6086
SE - 102 32 STOCKHOLM
tel: 004686744300
fax: 004686744329
website: www.sverigeskonsumenter.se
Switzerland
Fédération Romande des Consommateurs - FRC
Associate
Rue de Genève, 7 Case Postale 6151
CH - 1002 LAUSANNE
tel: 0041213128006
fax: 0041213128004
website: www.frc.ch
United Kingdom
Which?
2 Marylebone Road
UK - NW1 4DF LONDON
tel: 00442077707000
fax: 00442077707666
website: www.which.co.uk
United Kingdom
Consumer Focus
20 Grosvenor Gardens
UK - SW1W 0DH LONDON
tel: 00442078813027
fax: 00442077300191
website: www.consumerfocus.org.uk

