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A guide for (future) MEPs in eight steps

Energy & Sustainability

Guarantee all EU consumers have access to the energy services of their choice without compromising the needs of current and future generations. Ensure consumer goods and services are sustainable and accessible for all; enable consumers to act 'sustainably' easily.

FINANCIAL SERVICES

Guarantee access to secure, affordable, transparent, fair and efficient financial services.

CONSUMER CONTRACTS

Strengthen consumers rights when buying goods and services on and off-line, and making them future-proof.

FOOD

Help consumers to easily make informed choices, improve access to safe and healthy foods and promote sustainable food production & consumption.

Read the Consumer Pact in English

DIGITAL WORLD

Empower consumers to play a central role in a safe, fair and competitive digital market.

HEALTH

Put consumers' health first: promote high quality information and health care for all.

SAFETY

Ensure safer products and reduce consumer and environmental exposure to dangerous chemicals.

GROUP ACTION

Fully compensate all EU consumers who have suffered damages caused by the same trader.

Download the Pact summary

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